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Generative AI for HR Professionals Training

Generative AI for HR Professionals Training — Train Point Institute Dubai

A practical, one-day training course designed to help HR professionals use generative AI to prepare better HR documents, improve employee communication, support recruitment and build efficient, repeatable HR workflows.

Course Overview

The Generative AI for HR Professionals Training is a practical one-day course designed to help HR teams use generative AI tools confidently, responsibly, and effectively in their daily work.

Participants will learn how to write structured prompts, prepare and improve HR policies, create job descriptions, develop interview questions, draft employee communications, summarise HR information and build repeatable AI-assisted workflows.

The course combines trainer demonstrations, guided exercises and realistic HR scenarios. Participants will work on practical activities that can be adapted to recruitment, onboarding, policy development, employee communication, performance management and general HR operations.

The training also addresses important risks, including confidentiality, inaccurate AI-generated information, bias, inappropriate reliance on AI, and the need for human review before using any AI-generated HR content.

Corporate versions of the course can be customized for schools, educational institutions, healthcare organizations, government entities, and other industries.

Course details

location
Dubai / Client Premises / Online
duration
1 Day – 7 Training Hours
language
English
courseLevel
Beginner to Intermediate
certification
TPI Certificate of Completion
courseType
Classroom / Corporate Onsite / Live Online
corporateGroupRates
Corporate Group Rates Available
publicBatch
Public Batch Schedule & Fees Available

Why This Training Matters

Generative AI is changing how HR professionals prepare documents, communicate with employees and manage routine administrative work.

  • Reduce time spent drafting routine HR documents
  • Improve the clarity and consistency of HR communication
  • Create structured and reusable prompts for common HR tasks
  • Support recruitment and onboarding activities more efficiently
  • Develop repeatable AI-assisted HR workflows
  • Recognise confidentiality, accuracy and bias risks
  • Apply proper human review before using AI-generated content
  • Focus more time on strategic and employee-focused responsibilities

Who should enroll

  • HR managers and HR business partners
  • HR officers, executives and coordinators
  • Talent acquisition and recruitment professionals
  • Learning and development professionals
  • HR operations and administration teams
  • Employee engagement and people experience professionals
  • School and education-sector HR teams
  • Department managers handling people-related responsibilities
  • Professionals interested in improving HR productivity using AI

No previous AI knowledge or coding experience is required.

What you will learn

  • Understand how generative AI can support different HR functions
  • Use tools such as ChatGPT, Microsoft Copilot, Gemini, and Claude responsibly
  • Write structured and effective prompts using the COSTAR framework
  • Prepare and improve HR policies, SOPs, and workplace documentation
  • Support recruitment, interviewing, and onboarding activities
  • Draft professional employee communications
  • Summarize meeting notes, CVs, and performance-related information
  • Build reusable prompt templates and AI-assisted HR workflows
  • Identify inaccurate, biased, or inappropriate AI-generated content
  • Protect confidential employee and organizational information
  • Apply human review and quality-control checks before using AI outputs

Training Structure (1 Day – 7 Training Hours) — 7 Modules

Module 1: Generative AI Foundations for HR

  • Duration: 45 Minutes
  • What generative AI is and how it works
  • Difference between generative AI, automation and traditional software
  • Overview of ChatGPT, Microsoft Copilot, Gemini and Claude
  • How AI can support different HR functions
  • Recruitment and onboarding applications
  • HR policy and documentation applications
  • Employee communication and performance management
  • Strengths and limitations of generative AI
  • Understanding inaccurate or fabricated AI responses
  • Information that should not be entered into public AI tools
  • Live Demonstration: Comparing a weak AI instruction with a properly structured prompt to demonstrate the difference in accuracy, relevance and quality.

Module 2: Prompt Engineering for HR Professionals

  • Duration: 1 Hour 15 Minutes
  • Why AI prompts sometimes produce weak or generic results
  • Common prompt-writing mistakes
  • Providing sufficient background and context
  • Defining the required objective
  • Selecting the correct tone and audience
  • Requesting a specific output format
  • Using examples to guide AI responses
  • Improving outputs through follow-up instructions
  • Prompt layering: generate, review, improve and format
  • COSTAR Prompting Framework: Context (background of the situation), Objective (what needs to be achieved), Style (type and structure of the content), Tone (professional, formal, empathetic or authoritative), Audience (employees, managers, candidates or senior leadership) and Response (required format, such as an email, policy, checklist or table).
  • Practical Activities: Improve poorly written prompts; convert general instructions into structured HR prompts; refine AI-generated content through follow-up prompts; and create reusable prompts for common HR responsibilities.

Module 3: AI for HR Policies and Documentation

  • Duration: 1 Hour
  • Using AI to prepare initial HR policy drafts
  • Standard operating procedures
  • Job descriptions
  • Employee handbooks
  • Onboarding documents
  • Grievance-handling procedures
  • Performance management templates
  • HR letters, notices and checklists
  • Simplifying documents for non-native English speakers
  • Adapting one document for different audiences
  • Identifying missing sections, unclear wording and possible risks
  • DRAFT–REVIEW–REFINE Framework: 1) Prepare the initial draft; 2) Review the content for accuracy and completeness; 3) Ask AI to identify weaknesses or missing information; 4) Refine the structure, wording and tone; 5) Complete the final human and compliance review.
  • Practical Exercise: Participants prepare or improve one HR policy, SOP or workplace document.

Module 4: AI for Recruitment and Onboarding

  • Duration: 1 Hour
  • Preparing structured job descriptions
  • Creating competency-based interview questions
  • Developing candidate evaluation criteria
  • Summarising CV and resume information
  • Comparing candidate experience with role requirements
  • Preparing interview scorecards
  • Drafting candidate communication
  • Developing onboarding plans and checklists
  • Preparing probation review templates
  • Recognising possible bias in AI-assisted recruitment
  • Recruitment Workflow Exercise: 1) Define the position requirements; 2) Prepare the job description; 3) Generate relevant interview questions; 4) Create the candidate evaluation criteria; 5) Summarise candidate information; 6) Draft candidate communication; 7) Prepare the onboarding checklist.
  • AI should support the recruitment process but must not independently make hiring or rejection decisions.

Module 5: AI for Employee Communication and Performance Management

  • Duration: 1 Hour
  • Drafting employee announcements and policy updates
  • Preparing interview and meeting invitations
  • Writing onboarding emails
  • Creating employee reminders
  • Responding to routine HR enquiries
  • Drafting performance review summaries
  • Preparing employee development recommendations
  • Writing sensitive or difficult employee communications
  • Adjusting tone for different workplace situations
  • Simplifying complex information
  • Converting meeting notes into clear action points
  • Reviewing messages for inappropriate or biased wording
  • Practical Activity: Participants prepare or improve a challenging HR communication using a structured prompting process.

Module 6: Building Repeatable AI Workflows for HR

  • Duration: 45 Minutes
  • Moving from individual prompts to structured workflows
  • Understanding “prompt as a process”
  • Developing reusable prompt templates
  • Creating an HR prompt library
  • Combining multiple prompts for complex HR tasks
  • Improving consistency across AI-generated outputs
  • Establishing review and approval responsibilities
  • Identifying tasks suitable and unsuitable for AI support
  • AI-Assisted Workflow Framework: INPUT → INSTRUCTION → OUTPUT → REVIEW → APPROVAL. Input: information provided to the AI tool; Instruction: structured prompt and task requirements; Output: generated document, summary or recommendation; Review: accuracy, fairness and compliance check; Approval: final human authorisation.
  • Example HR Workflows: recruitment and selection; employee onboarding; HR policy development; performance review documentation; employee grievance handling; employee communication; and meeting notes and follow-up actions.

Module 7: AI Ethics, Quality Control and Capstone Practice

  • Duration: 1 Hour 15 Minutes
  • Protecting confidential employee information
  • Bias in recruitment and employee-related outputs
  • Incorrect or misleading AI-generated information
  • Legal, policy and reputational risks
  • Risks of over-relying on AI
  • Importance of professional HR judgment
  • Internal review and approval requirements
  • Responsible use of AI-generated content
  • Human accountability for final decisions
  • Human Review Checklist: Before using AI-generated HR content, participants should confirm — Is the information accurate? Has the content been independently reviewed? Is the wording fair and unbiased? Has confidential information been protected? Is it consistent with organisational policies? Is it appropriate for the intended audience? Does it require legal or compliance review? Has it been approved by the authorised person?
  • Capstone Exercise: Participants select one practical HR activity — create an HR policy; build a recruitment workflow; draft a difficult employee communication; develop an onboarding SOP; prepare a job description and interview pack; convert meeting notes into an action plan; create a reusable HR prompt library; or build an employee grievance-handling workflow — then prepare the initial prompt, generate an output, review its weaknesses, refine the content and present the completed document or workflow.

Meet your trainer

Dhanwanti Moolchandani

Microsoft Certified Data Analytics and Business Intelligence Specialist

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