Human Resources Operations and Practices Training (CHRP-Level) – KHDA Approved

The Human Resources Operations and Practices Training – CHRP-Level is a comprehensive 30-hour course designed to develop practical HR knowledge and prepare participants to understand and handle actual HR responsibilities in the workplace.

Highlights

Extremely practical and case-study-driven HR training
Designed to prepare participants for real HR responsibilities
Nine essential HR modules
Dedicated UAE Labour Law module
Classroom training with a live online attendance option
Value-added career and practical HR sessions included
Attendance Certificate Attested by KHDA

Prepare for a Real HR Role — Not Just the Theory

This is not intended to be a theory-based training course. Participants will learn through practical exercises, workplace examples, discussions and case studies throughout the training, helping them understand how HR functions operate within a real organisation.

The course covers nine essential areas of Human Resources, including the role of HR, staffing, performance management, compensation, training and development, employee relations, HR planning and audit, employee health and wellness, and UAE Labour Law.

It is suitable for individuals planning to begin a career in HR, as well as HR Assistants, Coordinators, Administrators, Recruiters and junior HR professionals who want to strengthen their practical knowledge and workplace confidence.

Participants will also receive value-added career and practical HR sessions at no additional cost, including interviewing skills, job description writing, HR-focused CV and cover letter guidance, and personalised guidance on future HR training and qualification pathways.

Upon completion of the training, participants will receive a Certificate Attested by KHDA.

Course details

location: Dubai
duration: 30 Hours
language: English
courseLevel: Beginner to Intermediate / CHRP-Level
certification: Attendance Certificate Attested by KHDA
deliveryMode: Classroom Training with Live Online Attendance Option
publicBatch: Eight-Sunday Weekend Batch
corporateGroupRates: Onsite and customised corporate group options available
Location: Dubai
Duration: 30 Hours
Current Public Batch: Eight-Sunday Weekend Batch
Batch Start Date: Sunday, 30 August 2026
Schedule: Every Sunday, 10:00 AM to 2:00 PM
Language: English
Course Level: Beginner to Intermediate / CHRP-Level
Delivery Mode: Classroom Training with Live Online Attendance Option
Certificate: Attendance Certificate Attested by KHDA
Standard Fee: AED 2,950 per participant
Early Bird Fee: AED 1,750 per participant
Early Bird Deadline: Enrol by 20 August 2026
Flexible Payment Option: Full payment or flexible instalment payments via Tabby, subject to eligibility and Tabby’s terms and conditions
Corporate Training: Onsite and customised corporate group options available

Who should enroll

Individuals planning to begin a career in HR
HR Assistants, Coordinators and Administrators
Recruiters and junior HR professionals
Anyone looking to strengthen practical HR knowledge and workplace confidence

No prior HR experience is required.

What you will learn

Build the practical knowledge and workplace understanding required to perform essential Human Resources responsibilities.

Understand the role, responsibilities and importance of HR within an organisation
Support staffing, recruitment, selection and employee onboarding processes
Understand how performance management systems support employee and organisational development
Develop practical knowledge of compensation, employee benefits and reward practices
Understand the training and development process, from identifying needs to evaluating learning
Handle employee relations matters, workplace communication and common employee concerns
Understand HR planning, HR records, compliance checks and the purpose of an HR audit
Support employee health, workplace wellbeing and a positive working environment
Understand the practical application of UAE Labour Law within day-to-day HR operations

Training Structure – 9 Core Modules and Value-Added Sessions

Open each module to review the key areas covered throughout this practical HR training course.

Total Duration: 30 Hours

Public batch delivery is across eight Sundays. Corporate delivery schedules may differ.

Module 1 – Role of HR

This module introduces participants to the purpose, responsibilities and day-to-day functions of Human Resources within an organisation.

Understanding the purpose and importance of HR
Core responsibilities of the HR function
Administrative and operational HR responsibilities
The role of HR throughout the employee lifecycle
Supporting employees, managers and organisational objectives
HR ethics, confidentiality and professional conduct
Practical workplace scenarios involving common HR responsibilities

Module 2 – HR Performance Management

This module explains how performance is planned, monitored, reviewed and improved within an organisation.

Purpose of performance management
Performance management versus performance appraisal
Setting employee objectives and performance expectations
Understanding KPIs and measurable goals
Conducting performance discussions and reviews
Providing constructive feedback
Supporting employee improvement and development
Handling common performance-related workplace situations

Module 3 – Staffing

This module covers the practical staffing process, from identifying a recruitment requirement to selecting and onboarding the right employee.

Understanding staffing and recruitment requirements
Recruitment planning and manpower requests
Candidate sourcing and application screening
Shortlisting suitable candidates
Interview planning and candidate evaluation
Selection and offer-management processes
Employee onboarding and induction
Probation-period support and documentation
Practical recruitment and selection case studies

Module 4 – Compensation

This module provides participants with an understanding of employee compensation, benefits and reward practices.

Purpose of compensation and employee rewards
Understanding salary components
Basic salary, allowances and employee benefits
Salary structures and pay levels
Internal fairness and consistency
Reward and recognition practices
Communicating compensation-related information professionally
Practical compensation-related workplace scenarios

Module 5 – Training and Development

This module explains how organisations identify employee development requirements and plan effective learning initiatives.

Purpose of employee training and development
Identifying training and development needs
Training-needs analysis
Establishing learning objectives
Selecting appropriate training methods
Preparing employee development plans
Evaluating training effectiveness
Career development and continuous learning
Practical training-planning exercises

Module 6 – Employee Relations

This module helps participants understand how HR supports positive workplace relationships and handles employee concerns.

Purpose and importance of employee relations
Workplace communication and employee engagement
Handling employee concerns and grievances
Supporting disciplinary processes
Managing workplace disagreements and conflict
Maintaining professional and confidential communication
Employee retention and workplace satisfaction
Exit discussions and employee separation support
Practical employee-relations case studies

Module 7 – HR Planning and Audit

This module introduces participants to workforce planning, HR records and the process of reviewing HR practices and documentation.

Purpose of Human Resources planning
Understanding present and future workforce requirements
Supporting manpower and resource planning
Maintaining accurate HR records and documentation
Purpose and importance of an HR audit
Reviewing HR policies, files and processes
Identifying documentation and compliance gaps
Using HR checklists and audit records
Practical HR planning and audit exercises

Module 8 – Employee Health and Wellness

This module explores how HR supports employee wellbeing and contributes to a healthy and positive working environment.

Importance of employee health and wellbeing
HR’s role in supporting workplace wellness
Workplace stress and employee wellbeing concerns
Promoting a positive and respectful work environment
Supporting employee engagement and work-life balance
Workplace safety awareness
Handling sensitive employee wellbeing matters professionally
Developing practical employee-wellness initiatives

Module 9 – UAE Labour Law

This module provides participants with practical awareness of the UAE employment framework and its application within HR operations.

Understanding the importance of UAE Labour Law in HR
Employer and employee rights and responsibilities
Employment contracts and employee documentation
Probation and employment conditions
Working hours, leave and workplace entitlements
Employee conduct and disciplinary matters
Resignation, termination and employee separation
Maintaining legally compliant HR records and processes
Practical UAE Labour Law workplace scenarios

Value-Added Career and Practical HR Sessions (Included at No Additional Cost)

In addition to the nine core HR modules, participants will receive practical career-support sessions designed to strengthen their workplace readiness.

Interviewing Skills Workshop

Understand how to prepare for, conduct and participate in structured employment interviews.

The Art of Writing Effective HR Job Descriptions

Learn how to structure clear and professional job descriptions covering responsibilities, requirements and role expectations.

HR-Focused CV and Cover Letter Guidance

Receive guidance on presenting HR experience, knowledge and transferable skills more effectively when applying for HR positions.

Personalised Guidance on Future HR Training and Qualification Pathways

Participants will receive guidance on suitable next-step HR courses, professional qualifications and development pathways based on their experience and career objectives.

Meet your trainer

Dr. Urvashi Anand Ohri

Why study with Train Point

We redefine Training by focusing on practical skills and real-world relevance. Here’s why we stand out as your ideal partner in professional development:

Hands-On Learning

Our courses blend theory with practical application, ensuring you gain skills you can use immediately.

Industry Expertise

Learn from seasoned professionals who bring real-world insights, equipping you with the knowledge needed to thrive.

Certifications

Participants will receive a prestigious certificate upon completion.

Attendance Certificate Attested by KHDA

A testament to your skills and dedication.

Speak To A Consultant