ISO 9001 Quality Management System Training in Dubai
Build practical Quality Management System knowledge and progress from ISO 9001 Awareness to Internal Auditor and Lead Auditor capability.
Course overview
- Instructor-led classroom or live online delivery
- Practical exercises, case studies and audit scenarios
- TPI Certificate of Completion upon successful completion
- Corporate group training and public-batch options available
- Location
- Dubai
- Training Options
- Awareness Training | Internal Auditor Training | Lead Auditor Training
- Duration
- 1 Day | 2 Days | 5 Days
- Language
- English
- Course Level
- Beginner to Advanced
- Certification
- TPI Certificate of Completion upon successful completion
- Delivery Mode
- Classroom / Live Online
- Corporate Group Rates
- Available on request
- Public Batch
- Public batch schedule and fees available
Participants can select the training level that best matches their current role, responsibilities and professional objectives.
Training Category | Course Name | Who Should Enrol | Benefit After Completion | Duration | Standard Fee |
Awareness Training | ISO 9001 Quality Management System Awareness Training | New quality team members, supervisors, administrators, customer-service staff, process owners, graduates and employees working in ISO 9001-certified organisations | Understand ISO 9001 requirements, quality principles, QMS processes and individual responsibilities | 1 Day / 7 Hours | AED 750 |
Internal Auditor Training | ISO 9001 Quality Management System Internal Auditor Training | Quality Officers, QMS Coordinators, Internal Auditors, Compliance Officers, Process Owners, Operations Managers and Supplier Quality Professionals | Plan, conduct, report and follow up internal QMS audits with confidence | 2 Days / 14 Hours | AED 1,250 |
Lead Auditor Training | ISO 9001 Quality Management System Lead Auditor Training | Experienced quality professionals, auditors, QMS Managers, consultants, supplier auditors and compliance managers | Lead QMS audits, manage audit teams, evaluate system effectiveness and develop advanced auditing capability | 5 Days / 40 Hours | AED 1,950 |
What you will learn
- Understand ISO 9001 and Quality Management System fundamentals
- Interpret ISO 9001 clauses 4 to 10
- Apply quality management principles and the process approach
- Identify risks, opportunities and quality objectives
- Prepare audit plans, checklists and working papers
- Conduct interviews and gather objective audit evidence
- Write findings and nonconformity statements
- Lead audit teams and follow up corrective actions
Entry Guidance:
No prior experience is needed for Awareness Training. Basic knowledge of ISO 9001 is recommended for Internal Auditor Training. Prior Internal Auditor training or audit experience is beneficial for Lead Auditor Training.
Course Structure - 3 Modules
Module 1: ISO 9001 Awareness Training
1 Day | Level: Beginner
- Introduction to ISO standards and Quality Management Systems
- Purpose, benefits and terminology of ISO 9001
- The Seven Quality Management Principles
- ISO 9001 clauses 4 to 10
- Context of the organisation and interested parties
- Leadership, policy, roles and responsibilities
- Planning, objectives, risks and opportunities
- Support, competence, awareness and documented information
- Operations, performance evaluation and improvement
- Process approach, PDCA and risk-based thinking
Module 2: ISO 9001 Internal Auditor Training
Duration: 2 Days | Level: Intermediate
- ISO 9001 clause refresher for Internal Auditors
- ISO 19011 audit principles and auditor responsibilities
- Audit objectives, scope, criteria and audit programme
- Document review, audit plans and audit checklists
- Process-based auditing and risk-based sampling
- Interview techniques and effective questioning
- Gathering, verifying and recording objective evidence
- Writing findings, observations and nonconformities
- Opening and closing meetings
- Audit reports, root-cause analysis and corrective-action follow-up
- Internal audit case study and mock-audit exercise
Module 3: ISO 9001 Lead Auditor Training
Duration: 5 Days | Level: Advanced
- Advanced interpretation of ISO 9001 clauses 4 to 10
- First, second and third-party audit approaches
- ISO 19011 audit management and Lead Auditor responsibilities
- Audit programme management, planning and work allocation
- Audit-team leadership and professional auditor conduct
- Complex audit interviews, evidence trails and sampling
- Evaluating QMS conformity, effectiveness and performance
- Nonconformity writing, audit conclusions and reporting
- Managing audit teams, difficult situations and corrective actions
- Opening meetings, closing meetings and follow-up audits
- Full audit simulation and Lead Auditor case study
- International Lead Auditor exam-style questions and revision
Why this training matters
- Build a clear understanding of ISO 9001 requirements
- Improve quality, customer focus and process consistency
- Develop practical Internal Auditor capability
- Progress towards advanced Lead Auditor responsibilities
- Strengthen audit, corrective-action and continual-improvement processes
Who should enroll
- Quality Managers | Quality Officers | QMS Coordinators | Internal Auditors | Compliance Professionals | Process Owners | Operations Managers | Supplier Quality Professionals | Procurement Professionals | Management System Consultants | Engineers | Technical Managers
Meet your trainer
Our Trainers
With more than 41 years of experience across quality, occupational health and safety, environmental management, technical systems, and organisational excellence, this trainer brings a practical, experience-led approach to professional development.
Extensive expertise includes system implementation, auditing, certification, and consultancy across public- and private-sector organisations. Training is delivered in both English and Arabic, with experience in public-batch programs as well as in-house corporate training.
The professional portfolio includes more than 188 training courses, over 700 training days, and more than 3,200 participants. Industry experience spans petrochemical, engineering, construction, project management, services, food, telecommunications, oil and gas, industrial operations, and government sectors.
Training, auditing, and certification assignments have been undertaken in association with leading quality, inspection, and certification organisations, including TÜV Rheinland, TÜV NORD, Bureau Veritas, TÜV Austria, TÜV SÜD, SGS, Vincotte, RINA, Velosi, Tasneef, and others.
Frequently Asked Questions
Which ISO 9001 training option should I choose?
Awareness Training is suitable for beginners and professionals who need to understand ISO 9001 requirements. Internal Auditor Training is suitable for professionals who need to conduct internal QMS audits. Lead Auditor Training is suitable for experienced quality and audit professionals who want to lead audits and develop advanced auditing competence.
Do I need prior experience to attend the training?
No prior experience is required for Awareness Training. Basic ISO 9001 knowledge is recommended for Internal Auditor Training. Participants joining Lead Auditor Training should ideally have ISO 9001 knowledge and previous Internal Auditor training or practical audit experience.
What certificate will I receive after completing the training?
Participants who successfully complete the selected training and assessment will receive a TPI Certificate of Completion.
Does the ISO 9001 Lead Auditor Training prepare participants for the PECB examination?
Yes. The Lead Auditor Training includes focused, first-attempt-oriented exam preparation designed to help participants understand the examination approach, practise exam-style questions and prepare confidently for the PECB ISO 9001 Lead Auditor examination.
Participants who wish to take the PECB examination must complete their registration and application directly with PECB. PECB registration, application, examination, certification and retake fees are paid directly to PECB and are not included in the fee paid to Train Point Institute.
Will completion of the Lead Auditor Training automatically make me a PECB-certified Lead Auditor?
No. TPI provides Lead Auditor training and exam preparation. PECB certification is issued separately by PECB, subject to its examination and eligibility requirements. External examination results are not guaranteed.
Certificates & Professional Credentials
Receive the applicable professional certificate or attested attendance certificate upon successful completion of your training.
Certificate of Completion
Participants receive a Certificate of Completion issued by Train Point Institute, a KHDA-licensed training institute in Dubai, confirming completion of the training.